Neva Eva Touch a Black Woman's Hair!

This is PSA (public service announcement) of sorts. Today I almost witness the fury of a black woman who would have been within her rights to go ballistic.

The Situation.

A young black woman, just had her hair did (translation, had a new weave put in) and it was looking fierce.

The Ignorant One.

A woman who is not black, tried to pay a compliment, but in doing so, she seriously, attempted to pet the young woman's hair.

The Outcome.

The young woman swooped away in the nick of time and said thank you.

Here is the worst case scenario.

Let's say the Ignorant One actually touched said hair? Well I can imagine that it would not have been pretty. The girl with the weave would have turned into a hair-ninja and hair-slap the idiot. Now that would have been something to see.

So a word to the wise. See a black woman with fabulous hair? First instinct is to pet the hair? You might want to think before you act.

This PSA has been brought to by "Oh no she didn't!" and "B**** Please!"

Satire is funny. Picture courtesy of loveisntenough.com

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Pimpin oneself out: We all do it!

That’s right. Everyday you do something for a little something. Now you’re probably getting up in arms over this. Well I say calm down butter cup. I have some examples.

As a blogger, I am looking for traffic, money, comments, and links exchanges with people. What do I do for that? Well I take a “walk” down internet lane and look at all the interesting ways to get “paid” and all by putting myself out there. If you look at my blog sidebar, you can see all the places that I put myself on the net. Yes as you can see I’ve been a busy girl! Like I said, pimpin’ myself out to get “paid” ain’t easy!

Now as a book reviewer for examiner.com and Thomas Nelson I am looking to not only improve my writing skills, but to also receive books to read. So what do I do for that? Well I put a little blurb on my examiner page for all prospective authors/publishers to hit me up for a review. For the Thomas Nelson reviews I put the badge on my page and request books be shipped to me to read and review. My payoff for both? I get free books, and they get free advertisement. We both are doing well.

These are my pimp out moments. Pimpn’ makes the world go ‘round!

But here are some other ways that you may think are not, but really are pimpin moments. For those who work in an office setting, you know people who pimp themselves out on a daily basis. You might even calls these people suck-ups or brown-nosers. But they are pimps. They are looking to get paid. For example, when the boss is looking for volunteers, these people always jump on the bandwagon. They cozy up to the boss by stroking his/her ego. And that person’s pay day is a raise or even recognition. Yes they too are pimps.

And what about when the tables are turned? When you are out at dinner, and your server/waiter/waitress wows you to the point that you actually give them a much bigger tip cuz they just did it for you? Yep they are pimps. Or when you get such great customer service either over the phone or in person, don’t you “pay” that person with compliments? So as you see pimpin happens both ways and in almost every situation.

What are you doing to pimp yourself out? What’s your big payoff for said pimpin?

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Why Being Nice Sucks Part 2

More rules that you as a customer should follow. Remember it will make you're transaction easier and faster and make your customer service rep happy to not use your personal information for nefarious means due to you're lack of compassion.

Please do note curse or belittle rep. Seriously folks, you do know that this just really delays any help you might have had. All is does is frustrate you and make you look like an idiot. Seriously.

Please, when giving info like your address or email or whatever, speak slow and concise. This can not be stressed enough! Especially over the phone. Rattling off numbers fast will only make the rep ask you to repeat again and again until you’re frustrated and pissy, which could have been avoided if you had a little patience to begin with!

Please, when calling in, keep it as simple as possible. This means that when you call in, there is no need to tell your life story of the problem, making it bigger than it is. The rep can only take so much information before they start to tune you out and ask you target specific questions such as “what specifically did you need done today” or “why are you calling today” or put you on hold and hope to god that somewhere in your file there is an answer to what you may be asking. A 2 minute call can go into a 15 minute monologue because of misdirection and not knowing how to ask a simple question. Basically stop making statements and just ask the question.

With these simple lessons you will be a much happier person, and that is all the customer service rep wants. Thanks for stopping by!

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Why Being Nice Sucks! Part 1

I've been doing customer service since I was sixteen. From fast food to telemarketing to customer support rep. And I can tell you it sucks! People are mean, rude and expect miracles in 15 seconds flat. So I made some rules and etiquette when calling in or speaking to anyone who must service your needs, in a retail way of course!

The Must have rules when calling in to customer service. This will avoid headaches, confusion, and all-around bitchiness when talking to the person on the other end of the line.

1. Please have all your ish(the nice word for poop) before you get started. As a customer service rep, that is a really irritating thing to have to sit and have you rummage around for things. Just be ready as this avoids frustration on both parts!

2. Please do not call pissed off. You’re mad, you have every right to be, but you do know that 99% of the time, the person answering the phone doesn’t know what your issue is, and chances are real good, they could have probably helped, but if your blowing your stack the second they answer you have not only alienated the rep, you’ve also pissed them off as well. Advice? Try not to call angry, and remember the person your mad at is not the rep, but the big guy. Yell at him/her!

Now don’t get me wrong, I’ve been the customer and have had rude customer service reps, which have made me go from 0-60 on the piss-o-meter. But honestly as both a customer and a customer service rep, I can say that it sure does suck to be the rep!

Part 2 tomorrow!

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Because Twitter's For Everyone Idiot!

After reading this fascinating article on celeb snobbery I’ve decided that I am going to try a social experiment.

I am going to actually start to @reply these “people” and see if I get a response. This is how I will either follow/unfollow, to see if they really are as engaging as their personas are, if they are “real” and if they are worthy of my adoration. I just want to see how willing they are to connect to the average person.

And since I am social (well according to this website I am) I should extend my humble hospitality right? See the pic of me last year? Yep I look good as a blonde. This is me being social.

So stay tuned for riveting stuff as I try to swim through all the ass-bloggery of these "celebs" and see if they are worthy of me!

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